WATER UTILITY:
The New Minas Water Utility is a Public Utility regulated by the Nova Scotia Public Utilities Act. It is owned and operated by the Village of New Minas and governed by the New Minas Water Commission. The New Minas Water Commission operates as a separate financial entity with revenues collected from user rates approved by the Nova Scotia Utilities and Review Board.
AUTHORITY:
The staff of the Village of New Minas and the New Minas Water Commission has the authority to conduct the business of providing water and sewer services to the service customers.
BILLING PROCESSES:
In accordance with the Water Bylaw and the Utility and Review Board Regulations, Village staff are permitted to enter each property with Village water services to read the water meter on a quarterly basis. Village Water Operations staff must have access to meters when needed.
METERED RATES:
Bills are due within 30 days of the date rendered as shown on the bill. Final bills, are pro-rated and are due upon receipt of the bill.
WATER RATES FOR METERED SERVICE:
Quarterly Base Charges:
Consumption Rate: $0.773 per thousand litres
SEWER RATES FOR METERED SERVICE:
Quarterly Base Charges:
Consumption Rate: $0.75 per thousand litres
E-BILLING OPTION:
The Village of New Minas is now offering residents the opportunity to receive notices as an attachment in an e-mail, rather than by regular mail. In order to receive a water utility and/or tax bill, an e-mail consent form must be filled out and returned to the village office.
PAYMENT OPTIONS:
The Village of New Minas currently accepts the following payments:
Most banks: New Minas Water Commission
The Credit Union: New Minas, Village of
*Payments must be received no later than the due date. For example, if you pay on the 28th we will receive it by the 29th and no interest charges will be applied. If you pay on the 29th, we will not receive it on time and you may be subjected to interest.
PRE-AUTHORIZED SET-UP:
The Village of New Minas is pleased to offer a convenient way to pay your water utilities: Pre-Authorized Debit (PAD). It’s a quick and convenient way to manage your utilities either by paying once a month or four times a year, January, April, July & October. The payments will come out of your account the last day of the month, or the first business day of the preceding month on a weekend or holiday.
To start using PAD complete the supplied Payor’s Pre-Authorized Debit Agreement form and return to the Village Office for processing, if you have any questions on how to fill out the form or want to know your estimated monthly amounts, please contact the office at 902-679-1878.
INTEREST ON OUTSTANDING BALANCES:
When payment is made after 30 days from the date rendered as shown on the bill, an interest charge of 1.5 % per month will be applied to the amount in arrears.
OTHER IMPORTANT INFORMATION:
Property owners are responsible for and will be billed for water services. The Village may consider forwarding the water bill to a secondary address; however, uncollected accounts will be the responsibility of the property owner.
Bills will be issued quarterly and are due 30 days after date rendered. The Water Utility has the right to disconnect water services on any account, which is 40 days in arrears, if payment arrangements are not made to the satisfaction of the Village.
Failure to pay or make arrangements ten days past the specified due date a disconnection letter will be sent out with a disconnection date, WATER SERVICES WILL BE DISCONNECTED AT THAT TIME. Water shut off and turn on fee will be charged in accordance with the Nova Scotia Utility and Review Board regulations.
Copyright © 2023 Village of New Minas - All Rights Reserved.
The Village of New Minas would like to take the Canada Post strike as an opportunity to ask our water utility customers to switch their payment method to email. Firstly, this will ensure that you receive our January water bill. There are also long-term benefits to switching.
Please drop by our Village Office at the Louis Millet Community Complex, or phone 902-681-6972 to change your payment method. We would also appreciate it if you could spread the word by sharing this notification and talking about it with your friends and family in the Village of New Minas!